StarTimes Paybill Number

Official Paybill Available
StarTimes Paybill Number
Organization: StarTimes Kenya

Pay StarTimes TV subscriptions and packages

Paybill Number
585858
Registered Name
StarTimes Kenya
Owner / Provider
StarTimes Kenya
Account Guidance
Your StarTimes smartcard number

The M-Pesa paybill number for StarTimes Kenya is 585858. Use this number when paying StarTimes Kenya through Lipa na M-Pesa Pay Bill, and confirm the recipient name before entering your PIN.

For the account number or reference field, use: Your StarTimes smartcard number. If your bill, invoice, app, or SMS shows a different reference, confirm with StarTimes Kenya before submitting the payment.


How to pay StarTimes Kenya via mpesa
  1. Select Lipa na M-Pesa

    Select Lipa na M-Pesa, then select Pay Bill from the M-Pesa menu on your phone.
  2. Enter the business number

    Enter 585858 as the Business Number.
  3. Enter the account number

    Enter Your StarTimes smartcard number as the Account Number.
  4. Enter amount

    Enter the amount you wish to pay.
  5. Confirm payment

    Enter your M-Pesa PIN and confirm the transaction.
  6. Save confirmation

    You will receive a confirmation SMS from M-Pesa and StarTimes Kenya.
StarTimes Kenya alternative payment methods
M-Pesa App585858Open the M-Pesa app, choose Pay Bill, enter 585858 as the business number, then add the account or reference details shown on your bill.
USSD (*334#)*334#Dial *334#, select Lipa na M-Pesa, choose Pay Bill, enter 585858 as the business number, and follow the prompts.
StarTimes Kenya mpesa payment problems and fixes
Why does M-Pesa say "Invalid account number"?The account number entered does not match StarTimes Kenya records.
Fix: Re-enter the account number exactly as shown on your bill or SMS. Remove spaces, dashes, or symbols, and contact StarTimes Kenya support if the issue persists.
I paid but did not receive a confirmation SMS. What should I do?The payment may be successful, but the confirmation message from StarTimes Kenya is delayed.
Fix: Wait 5-10 minutes, check your M-Pesa transaction messages via *334#, and contact support with your transaction ID if needed.
My payment was deducted but not reflected. What next?Money was deducted from M-Pesa, but StarTimes Kenya has not updated your status yet.
Fix: Keep your M-Pesa confirmation message as proof. Wait up to 24 hours for automatic reconciliation, then contact StarTimes Kenya support if it is still not reflected.
Can I reverse a wrong payment to StarTimes Kenya paybill number?You may have sent money to the wrong account number or paybill number.
Fix: Contact StarTimes Kenya immediately with your M-Pesa transaction reference number. Do not retry the payment until support confirms what to do next.
StarTimes Kenya payment and paybill FAQs
What is the paybill number for StarTimes Kenya?
The M-Pesa paybill number for StarTimes Kenya is 585858.
What should I use as the account number?
Your StarTimes smartcard number
How do I pay StarTimes Kenya via M-Pesa?
Open M-Pesa, choose Lipa na M-Pesa, select Pay Bill, enter 585858 as the business number, enter your account number, amount, and PIN, then confirm.
Who do I contact for support regarding StarTimes Kenya?
Contact StarTimes Kenya support using 0719077077.
StarTimes Kenya payment details
Organization Name
Organization NameStarTimes Kenya
Payment StatusHas Paybill
StarTimes Kenya contacts and payment support
Phone Number
Social Accounts