Safaricom Postpaid Paybill

Official Paybill Available
Safaricom Postpaid Paybill
Organization: Safaricom Limited

Pay Safaricom Postpaid mobile bills

Paybill Number
200200
Registered Name
Safaricom Limited
Owner / Provider
Safaricom Limited
Account Guidance
Your phone number

The M-Pesa paybill number for Safaricom Limited is 200200. Use this number when paying Safaricom Limited through Lipa na M-Pesa Pay Bill, and confirm the recipient name before entering your PIN.

For the account number or reference field, use: Your phone number. If your bill, invoice, app, or SMS shows a different reference, confirm with Safaricom Limited before submitting the payment.

How to pay Safaricom Limited via mpesa

  1. Select Lipa na M-Pesa

    Select Lipa na M-Pesa, then select Pay Bill from the M-Pesa menu on your phone.

  2. Enter the business number

    Enter 200200 as the Business Number.

  3. Enter the account number

    Enter Your phone number as the Account Number.

  4. Enter amount

    Enter the amount you wish to pay.

  5. Confirm payment

    Enter your M-Pesa PIN and confirm the transaction.

  6. Save confirmation

    You will receive a confirmation SMS from M-Pesa and Safaricom Limited.
Safaricom Limited alternative payment methods
M-Pesa App200200Open the M-Pesa app, choose Pay Bill, enter 200200 as the business number, then add the account or reference details shown on your bill.
USSD (*334#)*334#Dial *334#, select Lipa na M-Pesa, choose Pay Bill, enter 200200 as the business number, and follow the prompts.
Safaricom Limited mpesa payment problems and fixes
Why does M-Pesa say "Invalid account number"?The account number entered does not match Safaricom Limited records.
Fix: Re-enter the account number exactly as shown on your bill or SMS. Remove spaces, dashes, or symbols, and contact Safaricom Limited support if the issue persists.
I paid but did not receive a confirmation SMS. What should I do?The payment may be successful, but the confirmation message from Safaricom Limited is delayed.
Fix: Wait 5-10 minutes, check your M-Pesa transaction messages via *334#, and contact support with your transaction ID if needed.
My payment was deducted but not reflected. What next?Money was deducted from M-Pesa, but Safaricom Limited has not updated your status yet.
Fix: Keep your M-Pesa confirmation message as proof. Wait up to 24 hours for automatic reconciliation, then contact Safaricom Limited support if it is still not reflected.
Can I reverse a wrong payment to Safaricom Limited paybill number?You may have sent money to the wrong account number or paybill number.
Fix: Contact Safaricom Limited immediately with your M-Pesa transaction reference number. Do not retry the payment until support confirms what to do next.
Safaricom Limited payment and paybill FAQs
What is the paybill number for Safaricom Limited?
The M-Pesa paybill number for Safaricom Limited is 200200.
What should I use as the account number?
Your phone number
How do I pay Safaricom Limited via M-Pesa?
Open M-Pesa, choose Lipa na M-Pesa, select Pay Bill, enter 200200 as the business number, enter your account number, amount, and PIN, then confirm.
Who do I contact for support regarding Safaricom Limited?
Contact Safaricom Limited support using +254722002100, 100.
Safaricom Limited payment details
Organization Name
Organization NameSafaricom Limited
Payment StatusHas Paybill
Safaricom Limited contacts and payment support
Phone Number
+254722002100, 100
Email Address
customercare@safaricom.co.ke
Website URL
https://www.safaricom.co.ke/personal/voice/voice-tariffs/postpay
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