Pesapal Paybill Number

Official Paybill Available
Pesapal Paybill Number
Organization: Pesapal

Pay bills and buy Airtel/Safaricom/Telkom airtime via Pesapal paybill number

Paybill Number
220220
Registered Name
Pesapal
Owner / Provider
Pesapal
Account Guidance
your phone number (e.g. 0722000000 for Airtel airtime)
Shared Paybill Note
1

The M-Pesa paybill number for Pesapal is 220220. Use this number when paying Pesapal through Lipa na M-Pesa Pay Bill, and confirm the recipient name before entering your PIN.

For the account number or reference field, use: your phone number (e.g. 0722000000 for Airtel airtime). If your bill, invoice, app, or SMS shows a different reference, confirm with Pesapal before submitting the payment.

How to pay Pesapal via mpesa

  1. Select Lipa na M-Pesa

    Select Lipa na M-Pesa, then select Pay Bill from the M-Pesa menu on your phone.

  2. Enter the business number

    Enter 220220 as the Business Number.

  3. Enter the account number

    Enter your phone number (e.g. 0722000000 for Airtel airtime) as the Account Number.

  4. Enter amount

    Enter the amount you wish to pay.

  5. Confirm payment

    Enter your M-Pesa PIN and confirm the transaction.

  6. Save confirmation

    You will receive a confirmation SMS from M-Pesa and Pesapal.
Pesapal alternative payment methods
M-Pesa App220220Open the M-Pesa app, choose Pay Bill, enter 220220 as the business number, then add the account or reference details shown on your bill.
USSD (*334#)*334#Dial *334#, select Lipa na M-Pesa, choose Pay Bill, enter 220220 as the business number, and follow the prompts.
Pesapal mpesa payment problems and fixes
Why does M-Pesa say "Invalid account number"?The account number entered does not match Pesapal records.
Fix: Re-enter the account number exactly as shown on your bill or SMS. Remove spaces, dashes, or symbols, and contact Pesapal support if the issue persists.
I paid but did not receive a confirmation SMS. What should I do?The payment may be successful, but the confirmation message from Pesapal is delayed.
Fix: Wait 5-10 minutes, check your M-Pesa transaction messages via *334#, and contact support with your transaction ID if needed.
My payment was deducted but not reflected. What next?Money was deducted from M-Pesa, but Pesapal has not updated your status yet.
Fix: Keep your M-Pesa confirmation message as proof. Wait up to 24 hours for automatic reconciliation, then contact Pesapal support if it is still not reflected.
Can I reverse a wrong payment to Pesapal paybill number?You may have sent money to the wrong account number or paybill number.
Fix: Contact Pesapal immediately with your M-Pesa transaction reference number. Do not retry the payment until support confirms what to do next.
Pesapal payment and paybill FAQs
What is the paybill number for Pesapal?
The M-Pesa paybill number for Pesapal is 220220.
What should I use as the account number?
your phone number (e.g. 0722000000 for Airtel airtime)
How do I pay Pesapal via M-Pesa?
Open M-Pesa, choose Lipa na M-Pesa, select Pay Bill, enter 220220 as the business number, enter your account number, amount, and PIN, then confirm.
Who do I contact for support regarding Pesapal?
Contact Pesapal support using +254 709 219 000.
Pesapal payment details
Organization Name
Organization NamePesapal
Shared Paybill Notes1
Payment StatusHas Paybill
Pesapal contacts and payment support
Phone Number
+254 709 219 000
Email Address
info@pesapal.com
Website URL
https://www.pesapal.com/personal
Social Accounts