Name: I&M Bank Paybill Number
Telephone: +254 719 088, 000 +254 20 322 1000, +254 732 100 000, +0800721088 (Toll Free - Card Enquiries)

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Financial Services

Paybill Number

542542

Pay your I&M Bank loans or make deposits via M-PESA paybill. Use your I&M account number. Processing 5-30 minutes during business hours. One of East Africa’s leading banks.

Follow these simple steps to make a payment to the I&M Bank Limited Paybill Number:

Go to M-Pesa Menu
Select Lipa na M-Pesa, then select Pay Bill from the M-Pesa menu on your phone.
Enter Business Number (Paybill Number)
Enter 542542 as the Business Number.
Enter Account Number (Account Number)
Enter Your I&M account number as the Account Number.
Enter Amount
Enter the amount you wish to pay.
Enter PIN
Enter your M-Pesa PIN and confirm the transaction.
Confirmation
You will receive a confirmation SMS from M-Pesa and I&M Bank Limited.

Contact Information

Phone Number

+254 719 088, 000 +254 20 322 1000, +254 732 100 000, +0800721088 (Toll Free - Card Enquiries)

E-mail Address

customercare@imbank.co.ke

Website URL

https://www.imbankgroup.com/ke/

Socials

Business Name

I&M Bank Limited

Common Errors

Having trouble with your I&M Bank Limited Paybill Number payment? Here are solutions to common issues:

⚠️Possible Causes:

Insufficient M-PESA balance
Temporary network or connectivity issues
Incorrect M-PESA PIN entered
M-PESA service temporarily unavailable

✓Solutions:

1Check your M-PESA balance by dialing *334#

2Ensure you have a stable network connection

3Confirm that you are entering the correct M-PESA PIN

4Wait a few minutes and try the transaction again

Still having issues? Contact I&M Bank Limited support at +254 719 088, 000 +254 20 322 1000, +254 732 100 000, +0800721088 (Toll Free - Card Enquiries)

⚠️Possible Causes:

Typing error or missing digits
Extra spaces or special characters included
Using an old or inactive account number for I&M Bank Limited
New account not yet activated in the system

✓Solutions:

1Re-enter the account number exactly as shown on your bill or SMS

2Remove any spaces, dashes, or symbols

3For newly registered accounts, wait 24–48 hours for activation

4Contact I&M Bank Limited customer support to confirm the correct account number

Still having issues? Contact I&M Bank Limited support at +254 719 088, 000 +254 20 322 1000, +254 732 100 000, +0800721088 (Toll Free - Card Enquiries)

⚠️Possible Causes:

Network or SMS delivery delay
Phone inbox is full
Temporary M-PESA notification issues

✓Solutions:

1Wait 5–10 minutes as confirmations are often delayed

2Check your M-PESA transaction messages via *334#

3Restart your phone and clear SMS inbox space

4Contact I&M Bank Limited support with your transaction ID if needed

Still having issues? Contact I&M Bank Limited support at +254 719 088, 000 +254 20 322 1000, +254 732 100 000, +0800721088 (Toll Free - Card Enquiries)

⚠️Possible Causes:

System synchronization delays between M-PESA and I&M Bank Limited
High transaction volumes
Temporary backend service downtime

✓Solutions:

1Wait up to 24 hours for automatic reconciliation

2Keep your M-PESA confirmation message as proof

3Contact I&M Bank Limited support if the payment is not reflected after 24 hours

Still having issues? Contact I&M Bank Limited support at +254 719 088, 000 +254 20 322 1000, +254 732 100 000, +0800721088 (Toll Free - Card Enquiries)

💡 Pro Tips to Avoid Errors:

Always double-check the account number before confirming payment
Save frequently used account numbers in your phone for quick access
Keep copies of confirmation messages for your records
Avoid making payments during peak hours (12 PM - 2 PM, 6 PM - 8 PM)
Keep your M-PESA app updated to the latest version

Frequently Asked Questions

Find answers to commonly asked questions about I&M Bank Limited payments:

What is the official paybill number for I&M Bank Limited?

What should I provide as the account number?

How long does payment take to reflect?

Is it possible to pay for another person's I&M Bank Limited account?

Steps to take if the transaction is unsuccessful

I&M Bank Paybill Number

Why is my payment to I&M Bank Limited Paybill Number failing?

⚠️Possible Causes:

✓Solutions:

Why does M-PESA say "Invalid account number"?

⚠️Possible Causes:

✓Solutions:

I paid but did not receive a confirmation SMS. What should I do?

⚠️Possible Causes:

✓Solutions:

My payment was deducted but not reflected. What next?

⚠️Possible Causes:

✓Solutions:

Can I reverse a wrong payment to I&M Bank Limited paybill number?

⚠️Possible Causes:

✓Solutions:

💡 Pro Tips to Avoid Errors:

Why is my payment to I&M Bank Limited Paybill Number failing?

Why does M-PESA say "Invalid account number"?

I paid but did not receive a confirmation SMS. What should I do?

My payment was deducted but not reflected. What next?

Can I reverse a wrong payment to I&M Bank Limited paybill number?

💡 Pro Tips to Avoid Errors:

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