Directline Assurance Paybill Number

Official Paybill Available
Directline Assurance Paybill Number
Organization: Directline Assurance Company

Pay Directline insurance premiums via M-PESA paybill

Paybill Number
509800
Registered Name
Directline Assurance Company
Owner / Provider
Directline Assurance Company
Account Guidance
Your vehicle registration number (e.g. KAA 000A)

The M-Pesa paybill number for Directline Assurance Company is 509800. Use this number when paying Directline Assurance Company through Lipa na M-Pesa Pay Bill, and confirm the recipient name before entering your PIN.

For the account number or reference field, use: Your vehicle registration number (e.g. KAA 000A). If your bill, invoice, app, or SMS shows a different reference, confirm with Directline Assurance Company before submitting the payment.

How to pay Directline Assurance Company via mpesa

  1. Select Lipa na M-Pesa

    Select Lipa na M-Pesa, then select Pay Bill from the M-Pesa menu on your phone.

  2. Enter the business number

    Enter 509800 as the Business Number.

  3. Enter the account number

    Enter Your vehicle registration number (e.g. KAA 000A) as the Account Number.

  4. Enter amount

    Enter the amount you wish to pay.

  5. Confirm payment

    Enter your M-Pesa PIN and confirm the transaction.

  6. Save confirmation

    You will receive a confirmation SMS from M-Pesa and Directline Assurance Company.
Directline Assurance Company alternative payment methods
M-Pesa App509800Open the M-Pesa app, choose Pay Bill, enter 509800 as the business number, then add the account or reference details shown on your bill.
USSD (*334#)*334#Dial *334#, select Lipa na M-Pesa, choose Pay Bill, enter 509800 as the business number, and follow the prompts.
Directline Assurance Company mpesa payment problems and fixes
Why does M-Pesa say "Invalid account number"?The account number entered does not match Directline Assurance Company records.
Fix: Re-enter the account number exactly as shown on your bill or SMS. Remove spaces, dashes, or symbols, and contact Directline Assurance Company support if the issue persists.
I paid but did not receive a confirmation SMS. What should I do?The payment may be successful, but the confirmation message from Directline Assurance Company is delayed.
Fix: Wait 5-10 minutes, check your M-Pesa transaction messages via *334#, and contact support with your transaction ID if needed.
My payment was deducted but not reflected. What next?Money was deducted from M-Pesa, but Directline Assurance Company has not updated your status yet.
Fix: Keep your M-Pesa confirmation message as proof. Wait up to 24 hours for automatic reconciliation, then contact Directline Assurance Company support if it is still not reflected.
Can I reverse a wrong payment to Directline Assurance Company paybill number?You may have sent money to the wrong account number or paybill number.
Fix: Contact Directline Assurance Company immediately with your M-Pesa transaction reference number. Do not retry the payment until support confirms what to do next.
Directline Assurance Company payment and paybill FAQs
What is the paybill number for Directline Assurance Company?
The M-Pesa paybill number for Directline Assurance Company is 509800.
What should I use as the account number?
Your vehicle registration number (e.g. KAA 000A)
How do I pay Directline Assurance Company via M-Pesa?
Open M-Pesa, choose Lipa na M-Pesa, select Pay Bill, enter 509800 as the business number, enter your account number, amount, and PIN, then confirm.
Who do I contact for support regarding Directline Assurance Company?
Contact Directline Assurance Company support using +254 711 030 000.
Directline Assurance Company payment details
Organization Name
Organization NameDirectline Assurance Company
Payment StatusHas Paybill
Directline Assurance Company contacts and payment support
Phone Number
+254 711 030 000
Email Address
info@directline.co.ke
Website URL
https://www.directline.co.ke
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